Technical Care & Support
frequently asked questions
Frequently Asked Questions
Find quick answers to common questions about our agricultural machinery, maintenance services, and support programs.
Are genuine spare parts readily available?
Yes, we maintain a comprehensive inventory of genuine spare parts to minimize downtime and ensure your machinery operates at peak performance. You can contact our service team directly to check availability for specific models.
What does the machinery warranty cover?
Our warranty typically covers manufacturing defects in parts and workmanship under normal operating conditions. It ensures that your investment is protected, and our technical crew is ready to assist with necessary repairs within the specified coverage period.
How do I book a routine Preventive Maintenance Service (PMS)?
You can easily book your PMS by reaching out to us through our email, or by calling our service hotline. Providing your machine model and location will help our team coordinate the most convenient schedule for you.
Do you deliver spare parts to my province?
Yes, we facilitate the delivery of spare parts nationwide. We work with reliable logistics partners to ensure your components are safely and promptly transported to your location, wherever you are in the Philippines.
